| |
| I understand
what you have said so far. But, will I not loose control on
my clients if I decide to outsource. |
In
contrast, outsourcing will lead you to have better control
of your client. Because now you can serve your clients with
many more value added services and provide them with timely
reports and other financial statements that used to be always
delayed. Your relationship bondage with your clients will
only get strengthen and firmly woven with high level of services.
|
| |
| Will I ever
face direct competition from empowering.com of loosing my clients
to you. |
Never
and never. We will have a guaranteed no compete clause in
your sign up agreement. By no means, we solicit your clients.
Your client is your client, period.
|
| |
| I like the
bottom line savings but hesitant about the process? |
I
understand your concern and value them as well. But the process
is already in place and have been tested by the CPA industries
not one or two in numbers but by hundreds. Technological advancements
have made it possible for remote employees’ concept.
Outsourcing is no different than that. It uses the same technologies. |
| |
What
about security? I am concerned that my clients’ data
will be in the hands of other people. |
Our
server is located in Dallas, Texas and is security protected
by 132-bit encryption. The entire data of the Client Company
is back up to another location in California to avoid any
chances of loss of data in case of natural disaster, fire
etc. Our California Server access is restricted via Secure
Socket Layer (https://), using 128-bit encryption to send
and receive your files. Once at data storage, your data is
as safe as money in your bank. Your files are stored in IBM
and Network Appliance storage boxes. For data backup, daily
“snapshots” are taken of all of the stored data.
|
| |
| Does my client
data ever leave USA territory to your offshore location? |
As
I said, your data remains in US and our consultants at offshore
office are provided the access through 132 bit encryption
by using authenticated ID and password.
|
| |
| Do you provide
any kind of GUARANTEE? |
Yes,
we do. If we don’t deliver what we agreed on at the
beginning, simply let us know and we will terminate the contract
without any question. Your trial period of 30 days will be
FREE.
|
| |
| Can I discontinue
your services in between the contract time without any penalty? |
| |
Can
I discontinue your services in between the contract time without
any penalty? |
Yes,
you can. There is no penalty or charges. We will gladly let
your decision take its course. The only thing that we require
is to have a 30 days period notice so that our resources deployed
with your commitment at the beginning can be put to some other
projects.
|
| |
| If I decide
to discontinue, what will happen to my clients’ data. |
Your
clients’ data is yours to keep and we will happily send
it over to you either through CD or file transfer through
FTP, your choice.
|
| |
| I still have
some questions that is not answered? |
Please
send it over to JK@XpFinance.com
and we will be glad to respond to you within 24 hours.
|
| |
| How can I get
started? |
Give
us a call at 214-575-5800 or send an e-mail to JK@XpFinance.com to set up the appointment
|
